SMS - Texting Policy:
By providing your phone number, you agree to receive text messages from us regarding your service requests and appointments. Message and data rates may apply. Reply STOP to opt-out at any time. (See additional details in section 1B below)
Privacy Policy
Last Updated: July 10, 2025
Your privacy is important to us. This Privacy Policy explains how My Boat Mechanic ("we," "us," or "our") collects, uses, and protects your information when you visit our website and when you communicate with our mechanics via text message.
1. Information We Collect
A. Information Collected Via Our Website
When you visit our website, we may collect the following types of information:
- Personal Information You Provide: This includes information you voluntarily submit through forms on our website, such as your name, email address, phone number, vehicle details, and any messages you send us.
- Usage Data: We may automatically collect information about how you access and use our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand how our website is used and improve your experience.
- Cookies and Tracking Technologies: We may use cookies and similar tracking technologies (like pixels) to track activity on our website and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
B. Information Collected via Text Messaging (SMS)
If you request to text our mechanics regarding an issue or service appointment, we may collect the following information:
- Communication Content: The content of your text messages, including questions about your vehicle, service requests, appointment details, and any other information you share.
- Contact Information: Your phone number from which the messages are sent.
- Time and Date Stamps: The time and date of your text message exchanges.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services: To schedule appointments, provide estimates, answer your questions, and deliver the boat repair services you request.
- To Communicate With You: To respond to your inquiries, send you updates about your vehicle's service, appointment reminders, or other relevant information. This includes communicating via text message if you initiate or consent to such communication.
- To Improve Our Services: To understand how our website is used, analyze trends, and improve our services, website functionality, and customer experience.
- For Internal Operations: For record-keeping, billing, and administrative purposes.
- To Comply with Legal Obligations: To meet legal and regulatory requirements.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., scheduling software, payment processors). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Privacy
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices/ Texting Opt Out
- Opt-Out of Text Messages: You can opt-out of receiving text messages from us at any time by replying "STOP" to any message you receive. You may also reply "END", "CANCEL", "UNSUBSCRIBE", or "QUIT" to stop receiving messages.
- Help Information: For assistance with our text messaging service, you can reply "HELP" to any message you receive.
- Opt-In to Text Messages: If you have previously opted out and wish to resume receiving messages, you may reply "START" to our text message number.
- Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
- Accessing/Updating Your Information: If you wish to access, correct, or delete any personal information we hold about you, please contact us using the information below.
6. Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Support@myboatmechanic.com or from our website form.